Privacy Policy
At Shruti Glow, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our candle website.
1. Information We Collect
We may collect the following types of information when you browse or interact with our website:
a) Personal Information
- Name
- Email address
- Phone number
- Shipping & billing address
- Payment details (processed securely through third-party gateways)
b) Non-Personal Information
- Device information (IP address, browser type, operating system)
- Website usage data (pages visited, time spent, clicks)
c) Cookies & Tracking
We use cookies to enhance your browsing experience, remember preferences, and analyze website performance.
2. How We Use Your Information
Shruti Glow uses your data to:
- Process and deliver your orders
- Provide customer support
- Send order updates and promotional emails (only with your consent)
- Improve website performance, user experience, and product offerings
- Prevent fraud and ensure website security
3. Sharing Your Information
We do not sell or misuse your personal information. However, we may share data with trusted third parties for:
- Payment processing
- Order shipping & delivery partners
- Website analytics tools (such as Google Analytics)
All third parties follow strict data-protection standards.
4. Data Protection & Security
Your privacy is our priority. We use:
- SSL encryption
- Secure payment gateways
- Regular website monitoring
- Limited internal access to user data to ensure your information stays safe
5. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Opt out of marketing emails anytime
- Request a copy of the information stored with us
For any such request, contact us at theshrutiglow@gmail.com.
6. Third-Party Links
Our website may contain links to external websites. Shruti Glow is not responsible for their privacy practices or content. Please review their policies before sharing any information.
7. Children's Privacy
Shruti Glow does not knowingly collect data from individuals under 13. If you believe such data exists, please contact us so we can delete it.
8. Changes to this Privacy Policy
We may update this policy occasionally to reflect changes in our practices. Updated versions will always be available on this page with the "Last Updated" date.
9. Contact Us
For questions or concerns about our Privacy Policy, feel free to contact us:
Email: theshrutiglow@gmail.com
Phone: 7985710318
